DZ Network Support: Solutions

Contact information:
DZ Network Support, LLC
7350 Varna Ave.
North Hollywood, CA 91605
(818) 995-3282
info@dzsupport.com

Services

Assessing and Responding to Your Needs:

Who says you have to have your own internal IT department? DZNS is your one-stop IT shop! We provide technology management solutions to run your business efficiently without the overhead of hiring employees. Since a small business typically doesn't have enough computer work to support a full-time network administrator or internal help desk, you are challenged to resolve the problems yourself or hire occasional support.

Outsourcing is common for small business functions such as payroll, accounting, and telecommunications management. Information Technology should be no different, and DZNS offers businesses an IT outsourcing solution that is ideal for small businesses with between 5 and 50 computers.

Our team provides a full range of technical expertise and essentially becomes an extension of your business. Our certified staff is available for the simple or the most complex technical needs.

Our goal is to provide our customers with the right IT services to support their core business objectives. Our first step is to meet with the business owner to understand primary operating goals and then provide a free technology assessment based upon what we learn.

Next, we'll provide a project plan that details the services and hardware requirements noted during the technology assessment. This plan will outline the proposed project with specific deliverable components offered at a guaranteed price. We'll also provide specifications for any hardware we recommend. Since our job is to install and support the solution, not to sell the latest promotion from a hardware vendor, we'll provide part numbers and prices while welcoming our clients to shop around and procure the hardware on their own if they want.

Our next step is to implement our project recommendations, on time and on budget. We'll take responsibility for supporting all workstations, servers, Internet connections, and other technical considerations for the entire company.

Continuing Service:

Our experts will only be a phone call away on a 24/7 basis to respond to any urgent problems. We'll proactively monitor all critical systems remotely in an effort to resolve any problems before they affect your business. We'll maintain your network documentation and ensure it is always up-to-date. In addition, we'll recommend scheduled maintenance to ensure that all systems are patched and performing error free.

Since we specialize in small businesses, and much of the software utilized is similar, you can rest assured that our team is already expert in the vast majority of the software you will be utilizing. Should you have a problem or a question, please give us a call. We also believe that it will be our responsibility to keep you informed of any new technology that will benefit your company.